Re: United Airlines' Stewardesses Need Training in Customer Service
by Marilu Martin - Posted Mon April 30, 2007 @ 11:26 AM
United's Flight Attendants are not the only ones that need lessons in customer service. Everyone that works at United is in need of training. Because of United I was stranded at Dulles only to be called a lier and to have to listen to the customer service people complain that I was cutting into their partying time. When I asked for a supervisor I was told the supervisor did not want to talk to me. After working my way up the food chain I finally got someone that admitted I was right and was given a room for the night. The next day I was told by a United employee that they really didn't care if I ever flew on their airline again. So I am going to do what they suggested and not fly with them.