Re: It Looks Like Target Lost Another Good Customer
by myswtghst - Posted Sun May 6, 2007 @ 9:08 PM
Where to begin...this letter irks me, like so many others on here, not just because of the theatrics (the over the top "Apologize" bit, for example) and the "I swear I'll go somewhere else." Not just because of the curses thrown in at the end, or the "responsible shopper" rant in the beginning. But because the OP wants special treatment.
I am all for using this forum to complain about being treated poorly, or being lied to. I am not about people whining because they were told that there is a policy, and because of that policy, they can't have what they want. A return policy for a major corporation like Target, that deals with scammers and shoplifters on a daily, if not hourly, basis, is completely reasonable. It protects them and helps keep them open and able to keep their prices down. Sure, it sucks for those among us who are honest, but it is what it is, and I prefer that they're fair and treat all of us equally by enstating such a return policy.
It is not your fault that you were given gifts with no gift receipts. It is not your fault that you've returned things without receipts before, but were unaware of the policy. It is not your fault that people scam Target by stealing things and returning them. But none of that is Target's fault either, so why should they pay for it if you won't?