Re: Targret has lost a cutomer!
by melissa savelloni - Posted Wed May 9, 2007 @ 8:55 AM
While i do understand that these stricter measures have been taken to avoid being scammed, I think they've taken it too far as of late. If they are going to treat every customer as a criminal, they are going to end up losing business. Not allowing you to exchange for a different size is just... going to far. I can definitely understand no refund without a reciept, and really, thats 100% acceptable. But for the SAME item... thats too much.
I find it incredibly hard to ask my family members for reciepts to return things I dont like, mainly because i am faced with a guilt trip every time. although if i was just exchanging it for a different size that wouldnt be too bad...
I love target. I dont shop there all the time, but when I do im usually pretty happy with the level of service. I know it can vary store to store, but i have yet to have a bad experience.