From the tone of this letter, in all likelihood, you are just a snob (which I am *sure* you will mis-guidely take as a compliment) and hold everyone else in the world to a much higher standard than you hold yourself to. I mean, you called the server a liar. Who do you think you are? God? Just because your husband builds homes does make him an expert on windows. I can you from personal experience that sitting next to a cold window WILL make you cold and the air coming from the ceiling can feel cold. If the outside is cold, due to the most basic physical law and since glass has a fairly low specific heat the window will become cold rapidly and maitain that cold until the outside warms up signifigantly and it only makes sense that the air blowing would feel cold to you because unless the air is VERY warm it will still feel cool to you for a bit. When my heat at home is on, if I put my hand over the register, it feels cool, not that warm, however, the home does warm up from using the heat. And then you go on to suggest that she is playing some kind of a game by making the air really hot and then really cold. Paranoid, much? In most public establishments, especially those that are part of a major franchise,the thermostat is locked behind a plastic cover mounted over it and can only be accessed by the manager with his or her key. I also find it suspect that you refer the the typical "burned smell" of the heating system. This only happens when the system has been off in the warmer months and is turned on for the first time. Seeing as how this happened in March, the heat has probably been used consistantly for several months.

It's obvious you are not a very nice or sensitive person judging by the way you called the sever a liar and then made a joke about Alzhimer's. I kind of wonder if this is jealous wife situation? Maybe the female server was really cute and you did not like it? It has all the classic charcteristics of that type of situation with the grandiose accusations and the anger and venom towards her with no proof of her tampering with the thermostat since you never mention seeing her.

And seeing Waiting and thinking that all servers are like that? I bet you have never worked at this kind of job in your life. Most of the servers I have worked with are good, honest people who just want to do a good job.

I hope they throw your letter in the trash.