I would like to know why you felt you did not get the right order. What did you get instead of your "box of chicken"? Also, just as an FYI when going to a fast food place, you should always check your order before you leave the parking lot. Especially if you are so upset that you would write a letter about it. Just as side note, I just noticed that your post about the beer stated that you bought it for your husband, and this post about the chicken is for your boyfriend. Make sure you don't get the 2 confused!!!