Damn. I wish Sprint would send me that letter. I would be thrilled! It is disturbing that they would do that, but it doesn't surprise me at all. It's a totally typical Sprint reaction. I think I will make a point to call them more... I am joking, of course, but it is tempting.

You will be better off in the long run. The service from Sprint has hit an all-time low and I have a feeling they will be losing a lot more customers with or without their "customer firings."