My daughter bought one of the expensive iPods a few years ago. It stopped working after one month. Apple gave her another one, but she continued to have problems and spent a lot of time in the Apple store. When the warranty expired, the second one stopped working too, so Apple gave her a small discount on a Nano. She took very good care of these iPods, never dropped them, and they were kept in cases. Needless to say, I wholeheartedly agree with the letter writer.

Not only do people buy this expensive device in the first place, but they seem willing to put up with just about anything to own one. I don't get it, and I never will.