Re: Requesting Help from Michael Dell
by Jeffrey - Posted Thu July 26, 2007 @ 12:00 PM
There is definitely something missing here. A machine purchased on June 6 is still without warranty. I cannot imagine Dell not fixing or replacing.
What I can see, I guess, is them refusing to give you a full refund without repairing/replacing it.
What did Kenya say was the reason for refusing to honor the warranty?