Re: Toys R Us Does Not Follow Through on Rain Checks
by Gino - Posted Mon July 30, 2007 @ 9:21 PM
I know it's really frustrating, but rainchecks aren't a gurantee that they'll have it, just that if they DO get them in, you'll get it at that price up to a certain point in time. Sometimes they have no control over supplier's inventory. I think most just run off an automated inventory and get shipped one level of merchandise with a few exceptions where they only send a certain amount to each store.
What confused me sometimes was not realizing that many places consider their web presence as a different "entity" than their storea and the rules may differ from store to store.
Someone had an excellent suggestion to shop from the web. I think the chances of finding it are much better than relying on the store.