I found this place today and I've written a few things and I've been reading what others have written. Something came to mind however as I was reading - especially when I notice how many people want free meals or complete refunds.

I was at Ponderosa one day. Now, overall I like their food but occasionally everyone makes a mistake. I've gotten used to asking for burnt steak because I like mine very well done. But, I digress from what I was really thinking about.

There was this couple that was sitting behind me once that were total scammers. The man had ordered this endless sirloin steak special while the woman had gotten steak and shrimp. The man then claimed to not like their steak,(after he had eaten one) so he wanted the steak and shrimp - which is more than his dinner. However, they gave it to him. Then, he got upset because the steak on the steak and shrimp wasn't endless. So, he started complaining until they gave him endless steak and shrimp. Then, they claimed the shrimp on his wife's plate wasn't cooked right (even though they are just about 2 left) so he got her endless steak and shrimp. They did this all the way through the meal. There were 2 other people with them and this couple got them extra meals too - and then they all refused to pay. I felt so sorry for the waitress at that point.