Re: Nightmare with Dell's Product & Customer Service
by dragonflygrrl - Posted Tue April 11, 2006 @ 2:42 PM
I totally sympathize with your frustration with Dell. My future father in law purchased one and has had several issues with it. But I highly doubt that they will refund your money spent to repair it, since they offered you their own tech support for less money. I understand why you didn't take it, and I would probably have been pretty p-o'ed myself, but I just don't see them reimbursing you for this. Good luck though!