Nightmare with Dell
by Carrie Spinks - Posted Tue April 11, 2006 @ 9:30 PM
Thanks for the explanation...you actually explained more to me more than the Dell representative. Perhaps I would have thought about spending $99 had I been given better customer service? The whole thing was a stressful mess. The final verdit was that my hard drive blew - Geek Squad couldn't find a virus or the specific cause. I guess I assummed the quality of Dell would have been better?
Thanks for the response.