For those of you who don't know me, my name is Pete Blackshaw I'm the original founder of PlanetFeedback. The idea was hatched back in 1997 after my wife Erika and I had a bad experience with an airline while traveling. We just felt the web could help facilitate meaningful dialogue between consumers and marketers. I'm passionate about the objectives and mission of the site, and remain as commited as every to this core principle in the PlanetFeedback Mission Statement:

"We will help consumers reward companies that serve them best. Consumer feedback positive and negative is inherently productive. Consumers want value, and they will provide loyalty in return. We are committed to making that exchange easy, frequent and rewarding."

I sincerely hope you will not only take advantage of the various services. I also urge you to become a resource and advisor to other consumers in their efforts to constructively communicate with companies.