Some people are quick to jump on someone else when they are being "mean". People often complain that some of the commenters here are just here to insult letter writers. I can say that from what I've seen that I have not seen one person here who is only "mean" to letter writers. Everyone has their moments, and some things just strike a chord more forcefully with some than they do with others. If you think they are being "mean", have you asked the person why they feel that way? They may have a view you may have not considered.

I can say that I haven't been the nicest at times, and I'm pretty sure that also goes for a vast majority of everyone here.

But everyone can't agree with the letter writer all of the time. It's just not possible, especially when the letters are completely ridiculous and/or unfounded in their claims.

With everything, people have different motives. It's the same thing for PFB. Some are here to write legitimate letters, some are here to scam, and some are here to make a joke out of this site.

That being said, what are you here for?

I'll start.
I am here to provide a voice for the employee on the other side of the situation, one that most people would never see.
I'm also here to recognize compliments because I know what it feels like to make a difference in someone's life. Hearing someone appreciate the work you've done can mean the world to you.