Re: Want a Potato? Don't go to Wendy's
by Jeffrey - Posted Wed November 7, 2007 @ 9:41 AM
"...you have lost it is a customer that usually spends $15 a trip. I usually go between 2-5 times a week..."
So, you spend about $2500 per year at Wendy's.
Their 2006 revenue was $2.439 billion. That makes your purchases about 0.0001% of their revenue.
Doesn't excuse them always being out of potatoes. But I wish people would stop claiming that their contribution to the company's bottom line matters. One, two, or even a hundred people do not affect the business of a multi-billion dollar company.
If they can't stock potatoes, then don't go there. But don't pretend that Wendy's is going to go out of their way for someone that makes up a trivial portion of their business.
Oh, and getting snotty about waiting 4 hours to eat... not necessary.