I agree, I hope someone from corporate management tries to enter the store 15 minutes before closing and sees how customers are treated. When I worked in retail, we would have gotten in so much trouble if we tried to close the store early (especially during the holiday season). Stores list a certain closing time, which means they should stay open till that time. Register employees are usually listed on the schedule till half an hr after stores close so that they can get the rest of the customers out of the store and close up. Now, if it's 9:55 and people are still trying to shop rather than heading to the registers, that's another story. This customer entered the store 20 minutes before closing; there is nothing wrong with that. Why anyone is against this OP is beyond me.