As I have previously stated, I have been in retail mgmt for more than 20 years. There is no place that I have ever worked that the company allows a store to lock doors early or to aggressively rush people out. yes, we make closing announcements and at times I have had to approach customers to make sure that they knew we were closed, but regardless of how rude we all think it is to show up to shop near the end of the day, I am certain that they corporate offices or the district manager will address this with the store manager.