wow this sounds like the women that secret shoped me several years ago. she couldn't find anything wrong with the place so she just made up some stuff. first of all I must say this is pathetic so they wouldn't let you have more than one jelly with out charging you you don't need to take ten of them home anyways to use on your breakfast toast. So the speacal was over be honest there was no sign. so becouse you wanted your next breakfast to be free some poor sap lost his/her job you make me sick you and peaple like you are the only thing wrong with this country. also I would like to say a web site that tells peaple how to better complain your all pathetic.