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Re: Cox Sucks
by Mabait Pagtulog - Posted Sat January 5, 2008 @ 12:52 PM
Beware of Cox' bait and switch tactics. Here how it goes..
They have 4 Internet plans: Economy($17), Value($27), Preferred ($42), and Premier ($57). When you call them, the sales people will offer you the most expensive plan right away and it's up to the customer to find out about the cheaper plans. If you happen to get any of the cheaper plans, they will put a very low bandwidth cap on you (1GB per month for Value) and if you exceed that cap, they will disconnect you without notice. When you call them to inquire about the disconnection, they will tell you to upgrade to a more expensive plan. Most people will just believe Cox bandwidth claims because they don't understand it and they will upgrade.
Cox really have just one plan, the expensive plan. If you're not on it yet, Cox will make you. Cox is all about getting every penny from their customers.
Do Cox call low-bandwidth Internet users that are paying premium to tell them they should subscribe to a cheaper plan? Of course not. That's money to their pocket. Stay away from Cox.
Cox sucks!
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