Re: Outstanding Experience at Bed Bath & Beyond!
by Ahsha - Posted Sun January 20, 2008 @ 9:08 AM
What a great letter! Especially great is the fact that employess were proactive. When they found the light bulb changer, they also brought some to stock the shelf. That prevented another customer having to ask and increased sales for the store. And they accepted an epired coupon. That was exceptional service.
Thank you for this letter. I always enjoy reading a positive experience.