Honestly, it seems that the majority of your "bullet" points (sans bullets) would be beyond the control of any travel agent, no matter how competent.

What are "potential lodging and food charges"? Potential? You aren't sure whether you'll get billed for them? Did you provide a credit card number? If not, no worries.

It sounds like the people in charge of getting you from Point A to Point B to Point C did their best.

I think you should be grateful for the people who did so much to get you on your way.