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Re: PlanetFeedback Works For You!
by Karen B - Posted Tue January 29, 2008 @ 8:35 PM
I wanted to thank you so much for facilitating the favorable response we got in regard to our issues we experienced at Sunset Beach Montego Bay Jamaica. I had no idea the interest that would be taken in my letter. I have used the site many times in the past and had success, however this time my letter skyrocketed to the top and people took a great interest. It really helped and I would like to include the update that I recently added to my letter.
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I would like to take this opportunity to provide an update regarding these incidents. The resort in Montego Bay has taken the necessary measures to ensure that what happened to us will not happen to anyone else. Also we have come to an agreement wherein we will be able to experience Jamaica again with a clean slate. Mr. Bloomfield, the general manager in Montego Bay, was very apologetic and sincere and wanted us to be able to enjoy Jamaica. We are happy with the way the events were resolved.
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I also want to thank your support guru Greg - Mr. Helpful. He is so resourceful and friendly and incredibly helpful. Keep up the great work.
Thanks so much.
Karen B
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