If the employee indeed spoke to you that way, he/she could have been a bit more professional about it. But I have to agree with others, it was the holidays and no one wants to be held up later than they are scheduled to be, I know that really angers me as I also would like to come home to my family. Unfortunately, there are few employers who go beyond and schedule extra staff & hours to compensate a busy day,which they probably had 5-10 minutes to clock out after closing.

I can't understand why the mall announcement also angered you, it seemed professional and its basically a requirement anywhere you go to make a pre-closing announcement. As a shopper I'd appreciate being told when the store closes in a professional matter, rather than being screamed at and rushed.