Re: Teach Employees About Calendars, Toys R Us
by SusanB - Posted Fri February 22, 2008 @ 10:16 AM
You claim that you will not be returning to TRU so what difference does it make to them that you're unhappy with their service? And you claim to have been making the return on the 90th day - - did you include the day of purchase in your calculation or did you figure that the clock started ticking on the day after you made your purchase. So what if the person you were dealing with didn't know how many days were in November - - I didn't know either until I looked at my calendar.
You were able to return "the stuffs" and the fact that you fired up your computer to complain about this minor situation speaks volumes about the attitude you displayed when making the return.