I don't exactly condone the attitude of the employees, but understand that it was near closing on Christmas Eve, and some of these people probably wanted to go home and spend some kind of time with their families...not remaining cooped up at work past their shift helping people who decide to shop a few minutes before closing time. I know I'd be irate about this too. Also, is there any reason why you just had to be in the store five minutes before closing on Christmas Eve? It's not like there'd never be another sale in the store (heck, LB probably has after-Christmas sales and New Years' sales like most other stores).

To be concise, I place one part blame on the employees and two parts blame on you. The employees were not one hundred percent professional, but you should not have been waltzing in so close to closing time and expecting stellar, cheerful service. As someone who has worked retail, you of all people should know how lame it is to have someone do what you did.

The fault was mostly your own for choosing a lousy time to shop.