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Re: Welcome to PlanetFeedback
by Sid. - Posted Wed May 3, 2006 @ 1:37 PM

I have had my Dell 962 All in One Printer replaced FIVE times this past year for farious tech promblems and no one will listen to my complaints,all they want to do is send you a replacement printer. There is a serious problem with this printer and you don't do a thing to fix it. I have writtetn letters and made phone calls to the tech dept. and no one responds.If this is the way you treat customers I have had my last Dell. Sidney L. Dobson Tel 207-784-0745
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