It is sad when people feel the need to be petty and mean like that! But we also have to look at the lot of (mostly) bimbo idiots hired to work in those stores; there is a reason they are the ones working in them and ladies like the one you mentioned can at least afford to shop in them (even if they can't fit into most the clothes); who knows she may have been just trying to find a gift for a friend; it really doesn't matter. I think I personally might have said something directly to those girls, afterall, tanorexia and heavy liner won't look so good when they are still making minimum wage in ten years! Good for you for trying to say something!