You know what you BRIDEZILLA's , you ALL want everything for NOTHING, are spoiled brats who somehow think they are "entitled" to only the best and you expect only the best service and WASTE the consultants time by not having any idea of what style gown you want. Your appointments are only to be one and a half hours in length as there are other customers waiting and the consultants also need time to go eat lunch, I bet you all get a lunch where you work because its the law. Each and every one of you who has a complaint NEEDS to come try and work at David's Bridal for at least a month. NONE of you would survive...IMAGINE putting up with yourselves multiple times a day while being paid $7.50 per hour and only if you are lucky and have really sweet brides only then will you earn commission.....at most the bridal consultants at David's Bridal average about $9/hr, how many of you with College Degree;s are willing to work for those wages because there are NO other jobs in your town?!!!! Instead of being rude, obnoxious and unthankful you are lucky that David's Bridal even exists and offers the selection that it does. My sister worked for them for a total of three months when she was getting married and came home crying everyday because people like you were so rude. Luckilly she holds a Master's Degree and it was only temporary after a layoff for her and now she is employed full time again and makes well over six figures a year instead of putting up with your pathetic BS as a bunch of spoiled brats. As I said NONE of you would survive as a wedding consultant. Next time you go into David's try to have a little compassion for those who are working there to assist you with your wedding plans. By the way there is a place to send complaints to Customer Service for legitimate complaints. Hello people......ALL bridal shops are always updating styles every three months on average so it is not uncommon for a gown or color to be discontinued. As for Bridal Gowns on average if they are a close cut gown they do run two sizes too small. Now I do agree their alterations costs are OUTRAGEOUS....my sister wouldn't even have hers done there when she worked for them. She found a seamstress who charged her 65% less than David's....don't let them fool you on that one.