That was a horrible thing to do. It puts the store in an ugly situation. I can understand your dismay the problem could not be handled more quickly, but if the CSR was the only one there, I can understand she may not have been able to run right over. It is hard to say without being there.

I am confident that that pile didn't stay there too long, because the entire store probably began to stink.

I think you should give the store another try for this one reason: the owner of the stinky who made this stink is the real one at fault. She should leave Stinky at home if she won't clean up after him/her. She also made a terrible example for her daughter.