I hate them with a passion.

They had offered me free dvr and free dvr receiver when I upgraded and then a week later the dvr stopped working. I was on the phone almost an hour because no one was on the same page! NO ONE KNEW WHAT THE HELL WAS GOING ON! I ended up having to pay extra for the dvr.

They have the worst customer service system. Their automated service is riddled with ads and they transfer you to automated service after automated service until you reach the operator who will only transfer you to another having you repeat the same problem meanwhile you know when they transfer you they call the other person and say 'oh hey this one is an asshole good luck' so you start with the fake greeting.

I despise cox communications.

They had an add bashing another company for raising its rates. That WEEKEND they RAISED their rates! Assholes!