Re: Petsmart needs to do some cleaning up.
by padoxiegirl - Posted Fri April 18, 2008 @ 1:02 PM
ugh I hate Petsmart and I stopped shopping there for crappy customer service. I do agree that the pet owner is in major fault here, but it would then fall on the store to take care of the mess. If there was no one else available, then the employee should have done her best to find someone or call a manager or something. just saying I'm the only one here is a really lame way to get out of dealing with it.