For the person that had an issue with my bringing up the woman's descent, that was only to try to help identify her to corporate and for no other reason. There was a younger caucasion guy with black hair working there as well at the time who was not involved, but if he had been I would have said "Younger caucasion guy with black hair". Nuff said. Now, to most all of you other folks. Yes, it was my son's fault for ordering wrong and yes, they didn't HAVE to do a thing to help us out, and just as you believe was the right response, they didn't. Instead the lady dished us up some rudeness with major attitude when we asked for help because we made a mistake. She actually appeared to derive some kind of twisted pleasure out of refusing! They wouldn't have had to discard the sandwich, just throw another 6 inch our way to make it the footlong special. Man, where did all the nice people go?

Oh, and to the guy who used to manage a grocery store, you think like me.