I work in a popular American chain restaurant. We aren't allowed to sing for people's birthdays anymore because some stupid lady sued the company. Her friends asked us to sing, we sang, she sued because she said we embarrassed her and put her through "emotional stress".

So now, we aren't allowed to sing at all, and we certainly don't give away anything for birthdays, either. Restaurants aren't required to provide you with anything for free just because it's someone's birthday. Even though we're banned from celebrating birthdays, if the guest is really nice I'll go out of my way to make their kid a sundae or something on the house. But only if they're nice to me. You probably weren't so nice, judging by your letter, and so you didn't get nice service. Imagine that.

Anyway, you didn't ask to speak to a manager? The blame, then, is completely on you. And you can't blame the restaurant because YOUR SON left his precious "Spider Man" cards on the table. Besides, I think Chuck E Cheese would have been a more appropriate place to celebrate your son's birthday, especially since your ordered pizza anyway.