Hi--I haven't had trouble with billing because I warn them ahead of time it better be right--also had some pretty nice reps and also liars --techs is another issue--if something goes wrong--you'll be lucky to be on the phone for at least 2 hours or more--

Now at the presant--I have a password problem--they had me put thier password in and now I can't get my own in !!!!!!the rep didn't have a answer--said it would clear up in a couple of days--well it's been 3 days and it still says --the sight is down when I try a new pass word--

Also I can't download the new anti virus--says I have to have 512 of ram and I have 480 of ram left on my computer and 88% of free pace !now I'm a computer dummie and this doesn't sound right to me--

Has anyone else had any of these issues?? I have DSL
Thank You,
Carol