They are HORRIBLE. I bundled my services: Cable TV, Home Phone and Internet.

I got a DVR through them so I would be able to record my shows. I set the DVR to record my shows, it didn't record them 80% of the time, I would check to see if they were set to record before they came on and they were set. So, the DVR is crap, I wouldn't recommend getting this service.

I canceled the TV through them today and I ordered Dish Network which is saving me $45.00 a month. Dish Network also doesn't have promotional fees like Cox Cable does. You pay one flat rate.

Also the Phone hooks up through the Internet Modem. They told me that I would have to pay $50.00 to purchase a new modem through them when I've only had the other one for a month.

With the Phone Service, I don't like the Voice Mail feature. Lots of people do but I'm one of the ones that don't. I asked them when I signed up with them if I could have the Voice Mail feature turned off. The person who sold it to me said: "Yes." Then 3 days later, I have voice mail messages. I called up Cox to have them shut off the Voice Mail and they told me that I had to keep the Voice Mail feature turned on in order to keep my Long Distance plan. I told the girl I was speaking to that I was told that I was told that I didn't have to keep the Voice Mail turned on and she hung up on me!

Customer Service: I give a rating of ZERO.

Cox Cable Sucks Do yourself a favor and get your phone through Embarq, TV through Dish Network and you can even get your internet through Embarq and they offer a bundle price that DOESN'T change later down the line.

Some other company needs to come here that offers really good high speed internet so that Cox can get out!

Las Vegas / NV