I'll have to agree, AT&T does suck. I purchased a phone that didn't even last the length of my contract, and their only solution was for me to purchase a generic phone that didn't have near the same capabilities as my phone. the phone I purchased was a motorola V3xx, and they didn't have insurance at the time, so I couldn't purchase it. what a surprise, they sold me a phone with a 12 month warranty, and a 2 year contract. I guess this is their way of making you sign a new contract every year.

I was amazed that the first question they asked me was, "do you have insurance." well no!!! you idiots wasn't offering it when I asked for it, probably because you knew there was no way the phone was going to last and you wanted me to spend more of my hard earned money on more crap. I'm going to Verizon.