Re: Disney Cruise Nightmare
by dulynoted - Posted Sun June 15, 2008 @ 1:40 PM
Jeanine, your letter sounds as if you have an illness that may prevent you from being with your family in the near future and if this is the case I am very sorry. And I understand that this was a vacation that was supposed to be for all your family, not just you and your husband.
I believe no child care center aboard a cruise ship will deny or interfere with a child paging their parent(s). And your children were probably not the only ones who were paging their parent(s). Not knowing all the ages of your children it sounds like your daughter just wanted to be with you and not in the center...i.e. "...she said she just wanted to know when we were coming to get her." And also "... my daughter paged us to come get her and she just wanted to give us a picture." Sans her accident in the bathroom again it sounds like she just wanted to be with you.
As for the slide incident...if any of your children have been in daycare, gone to an amusement or public park and played on the childrens equipment/rides then they have more than likely followed another child who had an "accident". But its usually not noticable and the child keeps playing and we never know the difference. (Hence the reason we usually throw our kids right into a bathtub when they get home from such places!)
As for your comment regarding the type of people from various countries aboard this cruise...there always various nationalities on a Disney Cruise. People come from all over the world to vacation on these cruises. I am sure some mother/father felt the same about your children in the fact that their children may catch something from yours also.
I may have missed this in your letter but when did you complain to the purser or anyone higher up on board regarding ALL your issues. You did complain about the "feces" incident and of course the pink eye had to be documented. Be even with pink eye who is to say that your child did not bring it on board as easily as any other child or adult could.
I do hope they take into consideration your idea for the child care center and seperate those who need quiet time or to take naps from those older children who want to play, do arts and crafts or watch a movie. This should be expected by any parent from any child care center that handles a large amount of kids of various ages.
As for a FULL refund...I am up in the air about this.