In my opion, there is not another site more effective than PlanetFeedback. I have used the site twice to help resolve serious issues. Within mere hours, both issues were resolved. The first issue was regarding problems with a homebuilder. They would not make required corrections to their shoddy work when presented with an inspection report. I sent a letter through PlanetFeedback one night and by the next morning, representative from the corporate office called and assured me that all issues would be immediately corrected. They actually started working on the problems that very day!

Last night I sent another letter to Western Union because they incorrectly processed a transfer of funds. The offered to cancel the transaction, but in the meantime, my funds were not available to me. The rep that I spoke with said that it would take about a week before I would have funds returned to my account. I sent a letter last night around midnight, and by 1:00 p.m.today, I received an email from my bank notifying that all of my funds were deposited into my account.

I appreciate PlanetFeedback for providing consumers with this service. We no longer have to settle and accept unfair treatment by companies that we spend our hard earned money with. Thank you so very much!