What happened in the bank?

I have to wonder why the bank manager was so incredibly rude? Was it because this person really is a horrible person? Or was something else going on?

The answer to the original issue is, in fact, to call the police. Yourself.

The fact that the manager refused to allow you to use their phones to call... well, that is a problem.

Oh, and by the way... when someone blows leaves into your car, jumping out of your car and yelling WTF is not a civilized thing to do. It may be a natural reaction, but it leads me to wonder if your husband continued to "jump" and use profanity when he went into the bank.

Say that's not so, Karin. Tell us that he was calm and polite.