Why woold you expect BofA to contasct the police. If someone had just assulted me I would be dialing 911 right there in front of them. Of course I highly doubt I would have jumped out of my car to demand WTF from anyone. I have a tendency to get irratated quickly but I usualy act with sense. Also, most of these lawn maintainance companies usualy have thier name and phone number on the side of the truck. I think instead of complaining to BofA, your husband should have went to the Mall's office.

I am sure that the man blowing the leaves did not intend to blow them into your car. He would have known that he would have been responsible for what damage he caused. I think your husband jumped out of his car yelling and cussing and the guy wnet on the offensive. He probably used the leaf blower as a barrier between your husband and himself. IS it not possible that your husband walked into the blower in an attemp to get closer to the the man? Some people use getting right up on you in an attemp to intimidate you.

I dont care mush for BofA but I can see them being rude to your husband over this issue unless he went in there yelling and cussing and demanding attention. And if you know that you have problems at this location, why go there? BofA is on almost every corner, chose a different location.