From the Toys R Us Website
by Harleycat (aka Usual Suspect #2) - Posted Fri June 27, 2008 @ 1:44 PM
Return Guidelines for Select Wheel and Outdoor Equipment/Items
We will not accept returns on some opened items purchased from our pool and water slide category; specifically from the following manufacturers; General Foam, Intex, Little Tikes and Manley. For the convenience of our customers, these manufacturers have set up toll free customer service lines to handle all questions, problems and defective merchandise.
General Foam 1-800-434-6178
Little Tikes 1-800-321-0183 (Please select option 1)
If you have further questions about our return policy, please speak to a member of the management team in our stores, or call 1-800-869-7787. We will be happy to assist you.