You'll never step foot in Office Depot again but wait, you will if you get a gift card. How do you plan on using it if you won't go there?

I really can't understand how people, who have shopped at a store or dined at a restaurant many times in the past with no problem, will swear off a store based on one bad experience.

Somebody did help you, you were not prepared. You get an F on the project.