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Re: Target Should Refund My Money for Defective DVD
by puyro - Posted Sat June 28, 2008 @ 2:13 PM

Having the same policy of not returning opened defective DVDs, at my store the associate checks the inventory to see if there's any in stock, if not, a gift card is issued for the purchase price. A note is also put on the customer's purchase history in the computer.

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