There is no such law
by The_Tim - Posted Sun June 29, 2008 @ 8:29 PM
Argh! I was fed this same lie by a pair of Target employees in Washington State today.
Copyright law does NOT prohibit a retailer from refunding a customer's money for a defective DVD. Other merchants are happy to do so (including Costco), and would be violating this law DAILY if it really existed.
It's a crappy, anti-customer Target corporate policy, NOT A LAW.