Re: Unruly Check-In Agents at United Airlines
by SouthernBreeze - Posted Fri July 11, 2008 @ 12:25 PM
Where did the surfboard repair suddenly appear from? If there had been damage, it seems like you would have said that in the beginning instead of just trying for another $100 in the end of the letter - like an afterthought for more money.
All your other problems stem from you being late.