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My eyes! They're bleeding! Somebody PLEEEEZ make it stop! If you had a valid point or not, I can't tell because this is such a hideous mess to read! Granted it's insignificant in the rest of this trainwreck, but its L-A-P-T-O-P, not "Labtop." Someone with homes in Florida and NYC should have enough sense not to write a BUSINESS LETTER like this.