You're right.

We've just celebrated the 18th anniversary of the signing of the ADA, and the number of acts of disabiity discrimination I've encountered recently has been stunning.

For the most part, the people making the decisions that this sort of thing is okay were not in the workforce before the passage of the ADA. Some weren't even born before the passage of the ADA. And I'm tired of hearing "You have to give us time ...." 18 hours really is enough time for somenoe to have gotten hold of the ADAAG standards and made sure that the store is complying with them.

The truck driver should not have parked there. The manager, finding that the truck was there, should have told the driver to move it. If the driver wasn't available, the manager should have called the police. Now, I realize that McDonald's is likely to punish someone who calls the cops on a truck that is "only" denying access to disabled people, but that only transfers the responsibility to the franchise holder and/or the corporation.

Thank you for this letter, and thank you for making the stand. I, too, have celebrated the anniversary by permanently diminishing the number of stores I am willing to patronize.