I hate to say this but I've heard of jewelry thefts with UPS before, only because my hubby works there. They do investigate it and sometimes they even set up suspected employees, and they HAVE successfully caught thieves inside the company. There are also theives that watch/case the jewelry stores to see what is going out to be shipped. It's a horrible shame.

I hope you get this resolved and Im so sorry to hear about this. Congrats to your wife's successful weight loss. Good luck with this entire situation, and please keep us updated!