by SuzieCat - Posted Sat August 9, 2008 @ 10:13 AM
Thank you, PFB. A few weeks ago, I wrote a letter to Kraft regarding my disappointment in a South Beach Living frozen entree.
This morning, I received a letter apologizing for my disappointment, thanking me for my feedback, and encouraging me to continue to let them know how they are doing.
Enclosed was a coupon for a free South Beach Living frozen entree. Very classy of Kraft, IMHO.