Re: Hung up on by customer service agents - TWICE!!!!!
by CustomerAssist - Posted Tue August 19, 2008 @ 11:18 AM
My name is John and I work for Sprint. I do apologize that you were disconnected, I don't know why or how you were disconnected but know that I am happy to help you out. If you will email me directly as your connivance with some general information I am happy to open a ticket for you in an attempt to set this taken care of for you.
I will need the following information to get a ticket opened.
Name the account is billed under (your name or business name)
Your mobile number
A phone number you preferred to be contacted at if not you mobile
Complete billing address
You can email me this information at CustomerAssist-John@sprint.com , I will open a ticket and a billing specialist will get hold of you as soon as possible.
Thank you in advance!